SHIPPING & RETURN

FOR DOMESTIC

2- 5 days and next day delivery

Note: Days depend on carrier services:

  • USPS (First-Class Mail and Priority Mail)
  • UPS
  • FedEx
  • DHL

Currently there no store pickup

You can track your order at any time online via our Order Status page

FOR DELIVERIES

Saturdays, Sundays and holidays are not considered Business Days.

Orders received before 11:59AM EST should ship that same day. Orders received after 11:59AM EST should ship the next Business Day

Ultra Cigarillos reserves the right to hold any order for suspected fraud and/or billing and shipping validation

If you want to cancel the order, please contact us to cancel the order within 12 hours after placing the order. Once the parcel is sent out, it cannot be cancelled

Returns by Mail (U.S.)

Fill out the return form included in your order and include it in your package. Your return or exchange will be processed within 7-10 days of receipt.

Customers are responsible for return or exchange cost (Attach the prepaid label included with your order in the package for return).

Make sure to completely remove or cover any previous shipping addresses and barcodes

Returns Address:

LAC IMPORT LLC , 3202 INDUSTRIAL ST , ALEXANDRIA , LA 71301